Education

Transforming IT Leadership and Compliance at Bastyr University

Bastyr University used unified analytics, contract governance, and fractional CISO leadership to reduce telecom and data spend while closing HIPAA and FERPA compliance gaps.

Challenge

Bastyr University lacked dedicated IT leadership, a structured multi-year roadmap and budgeting process, and had unresolved HIPAA and FERPA compliance gaps that increased legal, operational, and reputational risk.

Results

Get IT Sense delivered a campus-wide analytics platform, centralized voice, data, and cloud governance, embedded fractional CISO leadership, and helped Bastyr reduce telephony and data spend by 75% while achieving full HIPAA and FERPA compliance.

Key Product

uCaaS, vCISO, Data

Graduation caps and students
Bastyr University logo
Bastyr University
Education
bastyr.edu
$54k+
Manage Spend
75%
Cost Savings
Secure
Compliancy
The Challenge

Before engaging with Get IT Sense, Bastyr University faced significant operational hurdles. Without a dedicated IT leader, the institution lacked strategic direction and a structured approach to technology planning. The absence of a multi-year roadmap and budget framework made it difficult to prioritize and fund critical IT initiatives. More urgently, unresolved compliance gaps with HIPAA and FERPA regulations left the university exposed to legal and reputational risks, threatening student and patient data privacy and institutional integrity.

The Solution

Recognizing the urgent need for transformation, Bastyr University evaluated several IT consulting options and selected Get IT Sense for its specialized expertise in higher education and proven track record in compliance and analytics. Get IT Sense implemented a campus-wide analytics platform, providing deep visibility into technology spend, security posture, and resource utilization. They realigned all voice, data, and cloud contracts under a single governance model, streamlining vendor management and enhancing accountability. Importantly, Get IT Sense embedded a fractional CISO to drive policy development, staff training, and to deliver regular cybersecurity reporting to university leadership. As one university executive put it, "Working with Get IT Sense has been a game changer for our organization. We're saving more, secure, and finally investing in the right places."

The Results

The impact of Get IT Sense's solutions was immediate and measurable. Bastyr University achieved a 75% reduction in telephony and data expenses, freeing up resources for strategic IT initiatives. The university received a full HIPAA and FERPA compliance letter, eliminating regulatory exposure and strengthening trust among students and staff. Executive dashboards now provide real-time insights to inform quarterly technology investment decisions, increasing transparency and alignment at the leadership level. Overall, the university's cyber-risk posture has been dramatically reduced, positioning Bastyr as a leader in secure, data-driven operations within higher education.

Bastyr University campus
About the customer

Bastyr University is a higher education institution known for its innovative programs and commitment to academic excellence.

Working with Get IT Sense has been a game changer for our organization. We're safer, more secure, and finally investing in the right places.

Ray Oen
Ray Oen
CFO
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