Aviation

Stabilizing Operations and Securing the Future: Strategic IT Leadership and Cybersecurity for an FAA-Regulated Enterprise

When a long-time IT director retired without a succession plan, Chicago Jet Group used fractional CIO leadership and security governance to stabilize operations with zero downtime.

Challenge

Chicago Jet Group faced a sudden IT leadership gap when its long-serving IT Director retired without a succession plan. The absence of CIO-level strategy and structured oversight left the organization exposed to operational instability, compliance risk, and escalating cybersecurity threats amid an aging infrastructure.

Results

Within 30 days, Chicago Jet Group stabilized mission-critical systems with zero interruption to operations, implemented robust governance and continuous cyber-risk monitoring, approved an infrastructure refresh plan within budget, and reduced its risk profile to 'Low' per an independent NIST-based assessment.

Key Product

vCIO

Chicago Jet Group aircraft interior
Chicago Jet Group logo
Chicago Jet Group
Aviation
chicagojetgroup.com
<30 days
Security Remediation
0
Operational Downtime
100%
Executive Risk Reporting Established
The Challenge

Chicago Jet Group, an established aerospace financial services provider, encountered significant operational and strategic risk following the unexpected retirement of its long-tenured IT Director. No succession or CIO-level strategy was in place, exposing the company to performance limitations from aging infrastructure and increasing cybersecurity risk under FAA regulatory scrutiny. Executive leadership lacked the tools and transparency to accurately assess or address these vulnerabilities, creating a period of operational instability far beyond technical issues alone.

The Solution

Recognizing the urgent need for both immediate stabilization and long-term IT governance, Chicago Jet Group engaged Get IT Sense for their vendor-neutral, strategic advisory approach. GIS rapidly deployed a fractional CIO to provide executive leadership and established structured technology governance in the absence of internal succession. Comprehensive risk assessment and alignment with a managed security service provider enabled 24x7 threat monitoring, along with the deployment of endpoint detection and response, email filtering, and multi-factor authentication. A full review of aging infrastructure informed the creation of a three-year technology and compliance roadmap focused on protecting sensitive flight-safety data.

The Results

Get IT Sense's involvement delivered immediate and measurable impact. Mission-critical systems were secured within 30 days, with zero operational downtime. The implementation of monthly cyber-risk scorecards provided both ownership and flight leadership with unprecedented visibility into risk exposure. An infrastructure refresh plan was developed and approved within capital budget constraints, and an independent NIST-based assessment confirmed the organization's risk profile had been reduced to 'Low'. Chicago Jet Group continues to benefit from ongoing fractional CIO oversight, strategic technology reviews every 90 days, and continuous cybersecurity governance, ensuring long-term resilience and compliance in an evolving regulatory landscape.

Chicago Jet Group operations
About the customer

Chicago Jet Group offers financial services focused on the aerospace industry, operating under strict FAA regulatory requirements.

When our IT director retired, we were flying blind. Get IT Sense plugged the gap instantly and kept our operations on course.

Mike Mitera
Mike Mitera
Owner, Chicago Jet Group
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