Dedicated Internet Access (DIA)
Guaranteed bandwidth with symmetrical speeds and enterprise-grade SLAs
What it is
Dedicated Internet Access provides your organization with a private, unshared connection to the internet backbone. Unlike broadband, where bandwidth is shared with other subscribers in your area, DIA guarantees the speeds you pay for at all times with symmetrical upload and download rates. Enterprise-grade SLAs typically guarantee 99.99% uptime with four-hour mean time to repair. DIA is essential for organizations that depend on cloud applications, VoIP phone systems, video conferencing, or real-time data that cannot tolerate the performance variability of shared connections.
Why it matters
When your cloud applications, phone system, and customer-facing services all run over the internet, the quality of that connection directly affects your operations and your customers' experience. Dedicated internet eliminates the congestion and variability that cause dropped calls, slow applications, and frustrated employees.
What to expect
Installation timelines vary by location and carrier, typically ranging from 30 to 90 days for fiber-based DIA. Pricing is based on bandwidth, term length, and location. Your advisor can benchmark pricing across multiple carriers to ensure competitive rates.
Where this fits
Business concerns
Common questions
Is dedicated internet worth the cost over broadband?
For organizations that depend on cloud applications, VoIP, or real-time collaboration, yes. The guaranteed performance, symmetrical speeds, and enterprise SLAs justify the premium, especially when you calculate the cost of downtime and poor performance.
What bandwidth do we need?
This depends on your user count, application mix, and usage patterns. A typical office with 25-50 employees using cloud applications and VoIP needs 100-500 Mbps of dedicated bandwidth. Your advisor can assess your specific requirements.
Related Connectivity and Internet services
Business Fiber
High-speed fiber optic internet built for business reliability and performance
Broadband / Cable Internet
Cost-effective internet for standard business needs and secondary connections
Fixed Wireless Internet
High-speed internet delivered wirelessly, no cable infrastructure required
Cellular / LTE / 5G Backup
Automatic failover to cellular when your primary internet connection goes down
Ready to explore dedicated internet?
Add it to your list and schedule a call with our advisory team. We will match you with the right provider, not the most expensive one.